Some customers who purchased tickets via See Tickets may have chosen to add refund protection to their order. Refund Protection is a type of insurance policy provided Ticket Plan, a third-party company.

To make a claim on your Refund Protection policy, please visit Ticket Plan's website at

Please note that our team are unable to assist with enquiries regarding Ticket Plan Refund Protection as this is a third-party company whom we have no direct relationship with.